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Barry MacDonnell's
Toolbox for WordPerfect

Macros, tips, and templates for Corel® WordPerfect® for Windows®
© Copyright 1996-2008 by Barry MacDonnell. All Rights Reserved.

Page updated June 6, 2008
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Repairing 'bad' or damaged WordPerfect program files

Note:

Problems with WordPerfect are sometimes caused by damaged or corrupted documents (.wpd) or templates (.wpt), and not program files (.exe; .dll; special .wpt files; etc.).

For solutions to problems with documents and templates, see Repairing WordPerfect documents and templates.

Note also that neither a "program repair" nor a program reinstallation will fix a damaged WordPerfect document or the default template. These processes do not overwrite user-modified files, such as the default template, with undamaged ones. See the above link for things you can do to try and repair documents and templates.

Here are some tips and procedures you can follow to try and solve problems with program files, and some other sites to visit if you are not successful. (Two such sites are the Corel public newsgroups and WordPerfect Universe. See here for more.)

The following is not a comprehensive list, and probably will grow as new solutions are encountered.

Problems with WordPerfect program files

The main WordPerfect program

Some problems, "bugs," or annoyances are usually fixed by Corel and included In a Service Pack (a/k/a an "SP" or "patch") for specific versions of the program. See "What 'version' of WordPerfect do I have and what updates/patches are available?" (This WordPerfect Universe FAQ pertains to WordPerfect 7and later versions. It is updated periodically as new versions and patches are released.)

Note: Users who bought the initial release of WordPerfect 11 (version 11.0.0.233 as shown in Help, About...) should seriously consider applying Service Packs. See here for the reasons and "how to" procedures.

What about trying to repair or reinstall the program? After backing up important WordPerfect program files -

For repairing WordPerfect 7,8,9: You can use PFREG, "...a Corel utility that can be used to unregister and register PerfectFit components in the Windows registry. Running it can solve a variety of problems and is a common troubleshooting recommendation."

For repairing WordPerfect 10 and later: You can use the Microsoft Installer (.msi), typically through the Windows Control Panel's Add or Remove Programs applet, or by right-clicking the appropriate .MSI file and choosing Repair. [Alternatively, insert your CD and when the new installation screen appears, you should be given three choices, variously named Typical installation, Repair, and Custom installation. Choose Repair.]

Uninstalling and reinstalling WordPerfect is considered to be "the solution of last resort." (For example, an uninstall does not remove files which you have modified -- this includes the default template file. If it is corrupted, the uninstall will use the corrupted file. So, you should relocate or rename this file before uninstalling the program.)

Before beginning an uninstall, go to the Corel support website at support.corel.com and search under WordPerfect Office for "uninstall."

If WordPerfect won't open or displays a document in a strange way, try this tip from Charles Rossiter (Corel C_Tech):

You need to have set up in Windows a default printer. Actually you can install any printer, even if you do not have the physical printer. Basically, the printer driver defines the interface between WPWin and the printer. With no printer installed, WPWin does not know how to format the document for printing, and so it also does not know how to display the document.

QuickCorrect

See the QuickCorrect FAQ on the WordPerfect Universe FAQ Forum. The FAQ also explains how to backup, transfer (to another system or newer version of WordPerfect), and print this useful file.

QuickWords

While QuickCorrect entries are stored in a special program file (the user word list, a .uwl file), QuickWords are stored in their own template file (.wpt).

    • If you have only a few QuickWords stored, you can simply delete the QuickWords template file. (Here is a Corel page that lists the default locations of the QuickWords template file.) WordPerfect will then create a new one when you next load WordPerfect.
    • You may be able to salvage the old QuickWords template file. Try repairing it with the procedures outlined above.

To manage (backup, migrate, etc.) your QuickWords, see here.

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